Returns Policy

Refund and Returns Policy

The product can be returned to Extreme Mobiles store within 7 working days from the day of purchase along with the receipt including purchases from our online store (

The product will be checked by the Technical Department of our company in a reasonable time, and if it meets the following criteria, you will be able to receive a refund for the value of your purchase in the form of vouchers or replace it for another product of equal value.

– The original packaging includes all products and accessories
– The original packaging, product, and accessories have not been damaged or have any deformations *.

* The customer has the right to open the package carefully and manage the product to the extent necessary to determine the nature of the features and function of the product. However, if during the inspection, it is found that any of the above criteria are not met, and that the product has been used by the customer to a point beyond what is necessary to determine the nature, characteristics and function of the product, then the customer is responsible for any reduction in the value of the product. In addition, in cases where the customer is responsible for the destruction of the product or its packaging, or accessories, then the company may not return money to the consumer, nor accept the return or change of the product.

It is noted that the responsibility and any costs incurred for transporting the product back to the store are borne by the buyer.

We reserve the right to change or update our Returns and Cancellation Policy.

The date of the last update: Friday 4th September 2020

Need help?

Contact us at 22 454494 for questions related to refunds and returns.